Echo
Configurable voice agents that replace manual outbound calls — handling the workflows that drain your operations team's time.
Use cases
Echo handles the conversations that consume your team's hours — and adapts to any new workflow you define.
Confirm coverage, benefits, and patient responsibility with payers — without queuing on hold.
Collect missing information and verify details directly with providers and their staff.
Initiate and follow up on prior auth requests until a decision is on file.
Call payers and committees to move files through credentialing and roster updates.
Chase aging and denied claims to resolution — with a full transcript of every call.
Define your own workflow and Echo handles it — configurable for any outbound call your team makes today.
Proven scale
100,000's of AI calls completed to both payers and providers.
How it works
Build custom call scripts or deploy ones your team already uses.
Issue 1 call or thousands leveraging our scalable voice platform.
Review the results of your calls via the Echo portal, by API or CSV.