Echo

AI voice agents for your back-office.

Configurable voice agents that replace manual outbound calls — handling the workflows that drain your operations team's time.

Person making a phone call

Use cases

Built for your highest-volume calls.

Echo handles the conversations that consume your team's hours — and adapts to any new workflow you define.

Eligibility

Insurance Verification

Confirm coverage, benefits, and patient responsibility with payers — without queuing on hold.

Intake

Provider Onboarding

Collect missing information and verify details directly with providers and their staff.

Utilization

Prior Authorization

Initiate and follow up on prior auth requests until a decision is on file.

Network

Credentialing & Enrollment

Call payers and committees to move files through credentialing and roster updates.

Revenue Cycle

Claim Follow-Up

Chase aging and denied claims to resolution — with a full transcript of every call.

Custom

Any payor or provider call

Define your own workflow and Echo handles it — configurable for any outbound call your team makes today.

Proven scale

100,000's of AI calls completed to both payers and providers.

How it works

From script to auditable result.

Configure

Customizable Calls

Build custom call scripts or deploy ones your team already uses.

Run

Make Calls

Issue 1 call or thousands leveraging our scalable voice platform.

Review

Auditable Results

Review the results of your calls via the Echo portal, by API or CSV.

Ready to take manual calls off your team's plate?

Get Started